FAQs

What size should my photos be for your premium prints?

On the premium prints at the bottom of the page there will be image specifications on what size. Or you can use our calculator under tools – image measurement. (signup required to see)

Premium Vs General printing

Our “premium” prints use a much higher DPI (upto 1200DPI). This allows photographs to displayed at higher resolutions for closer viewing. Thus the production speed is much slower than our general printing.

How long is your turn around time for premium, trade, and bulk printing?

From 2 days to a week. We usually keep stock of most common substrates, but some still may need to be ordered.

How long is your turn around time for printed splashbacks?

Up to 10 working days to be fully installed.

How can I send you files?

If not purchased online, we offer a file uploader to directly upload your files to our website. (sign up and file upload request required)

Will the print match my monitor?

We cannot guarantee our print will match your monitor as we cannot verify how well the calibration is (if it’s been done)

What types of file, format and specifications do I need to send for printing?

We have a list of artwork guidelines that will help you putting your file together. See here

Do you edit my files for print?

If your file is print ready (see artwork guidelines) we will not edit your file.
If we have to edit your file, you will be notified.

What is a proof and do I need it?

A proof is a preliminary version of a printed piece. It provides a close representation of how the piece will appear

Who is Trade Printing for?

We reserve trade printing for clients who need to on-sell our prints and services. Those include, print brokers, sign installers, small print companies and anyone else that needs to on-sell a printed service or product.